We’re Hiring | Customer Support Officer – Back Office

We are looking for a detail-oriented and analytical Customer Support Officer – Back Office to join our team.

Key Responsibilities:
* Perform testing and quality assurance checks on operational processes and services.
* Identify, document, and report issues and testing results.
* Provide operational and technical support to corporate clients.
* Follow up on reported issues and coordinate with technical teams until resolution.
* Handle client communication and email correspondence professionally.
* Prepare and maintain operational and quality reports using Microsoft Excel.

Requirements:
* – years of relevant experience in Back Office, Quality Assurance, Testing, Operations Support, or Customer Support.
* Good understanding of testing and quality assurance processes.
* Excellent communication and email writing skills.
* Very good command of English.
* Strong Microsoft Excel skills.
* High attention to detail, accuracy, and strong analytical skills.

, mentioning “Customer Support Officer – Back Office” in the email subject.